Donnie Bishop Commitment to Privacy
9 Hermitage Place
Forest Lake QLD 4078
AUSTRALIA
Donnie Bishop will not be accountable for any items lost in transit for online orders or orders being returned. This will include all mailing and delivery companies services. To limit lost postage please ensure all details are correct when placing orders online.
For all online Retail Web orders our mailing service is Australia Post using express post in Australia. All con note tracking numbers are recorded in our system against your order. Air mail is used for International orders.
Delivery: Australian residents - within 5-7 working days from dispatch. International residents - generally within 10-15 working days from dispatch, however check your countries customs process as we will not be responsible for any customs delays.
Australian residents: Exchange or refund available for goods returned within 14 days of invoice/dispatch date, based on the above policies. Please include the following:
1. Note explaining the situation.
2.Full contact details - Name, address and contact number.
3.Credit card number and expiry date (Not kept once payment is completed.)
Overseas residents: Exchange or refund available for goods returned within 4 weeks of invoice/dispatch date, based on the above policies. Please include the following:
1. Note explaining the situation
2. Full contact details - Name, address and contact number
3. Credit card number and expiry date (Not kept once payment is completed.
This will enable us to advise if we can assist before the garment is returned by a mailing system. A reply email will be sent within 48 hours. By emailing at the time you wish to make an exchange, we can ensure availability by holding the item/s you would like instead (chosen from current styles/colours on-line).
Ordering methods:
Simply use our online store to purchase the items you would like through Paypal or Credit Card.Postage & Handling:
Our postal address for orders and other correspondence is:
Donnie Bishop Clothing Co9 Hermitage Place
Forest Lake QLD 4078
AUSTRALIA
Donnie Bishop will not be accountable for any items lost in transit for online orders or orders being returned. This will include all mailing and delivery companies services. To limit lost postage please ensure all details are correct when placing orders online.
For all online Retail Web orders our mailing service is Australia Post using express post in Australia. All con note tracking numbers are recorded in our system against your order. Air mail is used for International orders.
When Will I Receive My Order?
Orders are dispatched from our Warehouse (located in Brisbane, Australia) within 3 working days of being placed- subject to all ordered items being in stock. Any styles which cannot be fulfilled from your order, we will contact you via email. You'll also receive an email the day your parcel has been dispatched.Delivery: Australian residents - within 5-7 working days from dispatch. International residents - generally within 10-15 working days from dispatch, however check your countries customs process as we will not be responsible for any customs delays.
On-Line Store Return or Exchange Policy
Goods may be requested by email for a return, exchange or refund via our Warehouse ONLY, providing the garment is unworn, in its original condition with tags attached and a copy of the receipt is provided, however a refund will not be given if you have simply changed your mind, the item is not suitable or there is a delay in delivery of order. Refunds are only applicable where a product is deemed faulty. Product manufacturer reserves the right to determine whether a product is faulty. We will exchange on sizes and colour, however this is subject to stock availability at the Warehouse and please be advised that all postage and handling costs will be incurred by the purchaser. Donnie Bishop does not take responsibility for returns lost in transit. See below email process for a request on a Refund or Exchange.Australian residents: Exchange or refund available for goods returned within 14 days of invoice/dispatch date, based on the above policies. Please include the following:
1. Note explaining the situation.
2.Full contact details - Name, address and contact number.
3.Credit card number and expiry date (Not kept once payment is completed.)
Overseas residents: Exchange or refund available for goods returned within 4 weeks of invoice/dispatch date, based on the above policies. Please include the following:
1. Note explaining the situation
2. Full contact details - Name, address and contact number
3. Credit card number and expiry date (Not kept once payment is completed.
Request for an Exchange or Return:
You will be required to email your request for an exchange first to email address vigga@donniebishopclothingco.comThis will enable us to advise if we can assist before the garment is returned by a mailing system. A reply email will be sent within 48 hours. By emailing at the time you wish to make an exchange, we can ensure availability by holding the item/s you would like instead (chosen from current styles/colours on-line).